Bayside Kubota & Equipment Shopping Guide

Bayside Kubota & Equipment: A Shopper’s Perspective

Why You Should Visit

Exceptional Customer Service: You’ll find a consistently high level of professionalism and care, from initial contact to addressing equipment issues. One shopper described their responsiveness to a serious tractor problem as leading to a quick resolution. Another mentioned the team’s helpfulness even a year after their tractor purchase.
Knowledgeable Staff: Sales representatives are described as knowledgeable, friendly, and helpful, going above and beyond to assist customers in selecting appropriate equipment and arranging timely delivery. One shopper highlighted Hugh’s non-pushy sales approach, ensuring the purchase met their precise needs.
Quick Turnaround on Repairs: In several instances, repairs were completed swiftly and efficiently. One customer received their repaired equipment back before a major snowstorm. Another received a custom-welded PTO within a day.
Wide Range of Products: The location offers Kubota tractors (including the BX2380 and 2610 series with various add-ons like cabs, plows, and tillers), Ferris zero-turn mowers, Stihl products, and parts for various brands. They also offer financing options, such as $0 down, 84-month financing for Kubota equipment.
Personalized Service: Multiple reviews highlighted the willingness of staff to go the extra mile, like one instance where a custom PTO was welded to meet a specific need.

Parts Availability: Be aware that the availability of parts, particularly maintenance items like 15w-50 motor oil, might be inconsistent, especially at the Hollywood location. One shopper had difficulty finding a belt using standard dimensions.
Service Costs: Shoppers can expect higher-than-average service costs. One customer reported a $400 oil change and was unhappy with additional charges for blade sharpening without prior consent.
Warranty Issues: While repairs are often done quickly, the resolution of warranty issues may not always be satisfactory. One experience involved a Ferris mower with a warranty issue that required multiple visits and ultimately was fixed elsewhere.
Credit Card Surcharges: There is a 3% surcharge on parts purchases made with a credit card.
Potential for Unnecessary Charges: There are reports of unexpected charges during repairs, such as for blade sharpening without explicit customer authorization.