Buttorff Hardware: A Shopper’s Guide
Why You Should Visit
- Extensive Product Selection: You’ll find a wide variety of hardware, appliances, lawn and garden equipment, and even RV parts – surpassing the inventory of larger chains like Lowe’s and Bilo Plumbing. They carry items not readily available at big box stores due to their specialized stock. For example, I found a car road flare that wasn’t at other locations.
- Exceptional Customer Service: Expect friendly, knowledgeable staff who actively greet you and assist with your needs. They go above and beyond – one instance involved an owner providing a personal item. Staff readily help with odd questions and complex repair situations, even walking you through projects.
- Community Involvement: The store is deeply involved in community activities, particularly those benefiting children. This adds a nice local touch.
- Competitive Pricing: While some items might be slightly higher priced than other local stores, many products are reasonably priced, making it a worthwhile option overall.
- Helpful Staff Expertise: The staff possesses extensive knowledge of various hardware items and can provide valuable advice. I simply described my project and they provided exactly the necessary materials and even instructions.
- Key Services: They offer key-making services.
- Unique Items: They often have unique items for sale, such as smoked cheese near the register (availability may vary).
Why You Might Consider Alternatives
- Inconsistent Staff Interactions: While many praise the staff’s helpfulness, some shoppers have reported encountering staff with a less-than-welcoming or even aggressive attitude. Therefore, your experience may vary depending on who helps you.
- Potentially Higher Prices: Be aware that certain items may have higher prices compared to some other local businesses.
