Mac’s Hardware: Dickinson, ND – A Shopper’s Perspective
Why You Should Visit
- Unique Product Selection: You’ll find a surprising variety beyond typical hardware. They stock Benjamin Moore paint (considered top-tier by some), upholstery supplies, a wide range of fasteners (including hard-to-find items), Rocky boots, and an unusual selection of soda pop. They also carry FR clothing.
- Helpful and Friendly Staff: Numerous shoppers praise the staff’s helpfulness, friendliness, and willingness to assist with various needs, from finding specific items to offering advice on plumbing projects. One shopper even recounts receiving assistance during a car breakdown.
- Convenient U-Haul Services: While primarily a hardware store, Mac’s offers U-Haul rentals, although you should confirm location availability as one shopper had to travel to a different city to obtain their equipment.
- Good Deals: While some consider pricing high, others have noted finding good deals, especially on FR clothing.
- Clean and Organized Store: The store is consistently described as clean and well-organized.
Why You Might Consider Alternatives
- Pricing: Be aware that prices may be higher than competitors like Menards and Ace Hardware for comparable items. One shopper specifically noted this as a significant drawback.
- Limited Selection: The selection in some departments (like Dewalt tools) is noted as “decent” but not as extensive as at competing stores like Runnings. Finding specific upholstery items may also prove challenging.
- Inventory System Issues: Finding prices and locating items within the store can be time-consuming, even for the store manager, according to one account.
- Accessibility: The store lacks accessibility features like wheelchairs or electric scooters, which may pose difficulties for some shoppers.
- Inconsistent Staff Knowledge: While generally friendly, staff knowledge about specific products varies; some shoppers have encountered staff who weren’t very knowledgeable.
- Occasional Rude Service: While most accounts highlight positive customer service, there are reports of rude staff at the checkout counter.
- Cleaning Disruptions: There’s a report of disruptive floor cleaning near the checkout and hardware aisles, interfering with shopping.
