Felton Hardware: A Shopper’s Guide

Why You Should Visit

• Exceptional Customer Service: You’ll find incredibly helpful and knowledgeable staff who go above and beyond. They offer real, practical advice based on years of experience, a stark contrast to the impersonal service at larger chains. One shopper was even given leeway on a payment due to a computer issue.
• Extensive Inventory: The location offers a surprisingly large selection of tools, hardware, and supplies for any home improvement or repair project. They carry “everything you’d expect” and even those hard-to-find items not stocked at bigger stores. Expect to find a wide range of products, even including those you might not have realized you needed. One reviewer noted a large inventory of items.
• Competitive Pricing: I observed that prices are reasonable and even better than larger competitors in some cases. For instance, one shopper purchased three cobalt drill bits for the price of one at a big-box store.
• Unique Services: The store boasts a propane refill station, a rare and convenient amenity in the area.
• Personalized Attention: Shoppers can expect to receive personalized attention, even if the store is busy. Multiple reviews emphasize feeling like the only customer, despite other shoppers present.
• Specialized Services: They offer services beyond typical hardware stores, such as screen repair, with great workmanship and fair pricing.

Why You Might Consider Alternatives

• Size: While the inventory is surprisingly extensive for its size, it’s a smaller store than a big-box option, so you might not find *everything* there.