Home Hardware Gander: An Informed Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find the staff incredibly friendly and helpful. I’ve even received treats on occasion! Several staff members, like Alvin and Greg, are highlighted for their exceptional knowledge and willingness to go the extra mile (one even helped secure a wood stove in my truck!). The overall consensus is that this is the most helpful staff in Gander.
- Competitive Pricing: The store consistently offers good prices, often cheaper than its competitor, Canadian Tire, across the parking lot.
- Unique Product Selection: You’ll find items here that are difficult to source elsewhere. This is especially helpful for unique home improvement needs.
- Special Orders: If they don’t have what you need in stock, they’ll happily order it for you.
Why You Might Consider Alternatives
- Limited Staffing and Potential Waits: While the staff are generally praised, the store can sometimes be understaffed, leading to potential delays in service. I experienced this in the lumber department, where I was ignored despite waiting for assistance.
- Smaller Store Size: It’s described as “small for a Home Hardware store,” so don’t expect the expansive selection found in larger locations.
- Inconsistent Staff Attitudes: While most interactions are positive, be aware that there are reports of one staff member (an older woman) having a serious attitude problem.
