Intown Ace Hardware: A Shopper’s Guide
Why You Should Visit
- Unbeatable Selection: You’ll find far more than just hardware. This place is a treasure trove of unique items. Expect a curated mix of home goods, garden supplies, gifts, gourmet kitchen items (spices, hot sauces, tools, linens), toys, clothing, readers, and even bike and office supplies. I even spotted equitably-sourced Burlap & Barrel spices!
- Exceptional Customer Service: The staff are consistently described as welcoming, helpful, patient, and knowledgeable. Multiple employees actively offer assistance. In the garden department, Shane, Dana, and Corey receive special praise. The team even loads your mulch and soil purchases into your car for you!
- A Beautiful Shopping Experience: The store is surprisingly large, with a huge outdoor courtyard brimming with landscaping options and a pleasant, calming atmosphere. The interior is well-organized, clean, and filled with colorful, soft garments and decorative home ideas. It’s a genuinely fun place to shop.
- Extensive Garden Department: The selection of healthy plants is outstanding, with knowledgeable staff providing top-notch assistance. You can find lush plants, flower pots (from “the shed” area), and everything you need for your garden.
- Beyond the Hardware: While it’s an Ace Hardware, the non-hardware items are a major draw. Think boutique-style offerings alongside standard hardware fare.
- Community Engagement: The store hosts upcoming fun activities, making it more than just a place to shop.
- Family-Owned Charm: This family-owned business offers a unique, personal touch that’s hard to find in larger chains.
Why You Might Consider Alternatives
- Limited Inventory on Some Items: While the selection is vast, inventory might be limited on certain items. I personally struggled to find enough cans of the marking paint I needed.
- Potentially Higher Prices: Key cutting services seem significantly pricier than at competing stores like Batteries Plus. A single key cut was quoted at $70, while a competitor offered two keys cut and programmed for $40.
