Landry Brothers Shopping Guide

Landry Brothers: A Shopper’s Perspective

Why You Should Visit

Quick and Efficient Service: I’ve experienced same-day service for urgent issues like a leaking water pressure tank drain valve. The team was on-site within hours to diagnose and fix the problem.
Knowledgeable Technicians: The technicians clearly understand their work. They accurately diagnosed and repaired a slow leak in flexible water supply piping, a faulty water heater thermostat, and even addressed a well issue efficiently.
Professional and Courteous Staff: From the receptionists to the technicians, the staff demonstrates a consistently friendly and professional demeanor. Even with numerous calls, the secretary remained patient and helpful.
Clean Workmanship: Multiple reviews highlight the technicians leaving the work area cleaner than they found it. This is a rare and appreciated touch.
Reasonable Pricing: I found the pricing to be very reasonable, especially considering the prompt service and the quality of repairs, even for smaller jobs.
Wide Range of Services: Landry Brothers handles a variety of services, including water heater installation and repair, plumbing repairs (leaks, faucets, pipes), well issues, generator sales, and even carries chicken feed.
Convenient Location & Quick Turnaround: I received a large generator order very quickly, demonstrating efficient product handling. This coupled with general positive feedback regarding service times indicates overall efficiency.

Inconsistent Service Quality: While many experiences are positive, there are reports of significant issues. One instance involved improper installation of a water heater, resulting in scalding hot water and a near-explosion situation due to the use of old parts and improper thermostat installation. The initial repair attempts were deemed inadequate.
Unresponsive or Unreliable Technicians: In one instance, technicians refused work after a quote, citing needing a third person and minor obstacles that the customer offered to remove. Even after the customer addressed the obstacles, there were further delays and issues with completed repairs leaving a leaking shut-off valve unaddressed and resulting in airlocks. Another review details significant delays and dishonesty by an electrician named Lionel.
Potential for Code Violations: One review describes the use of “shark bites” in plumbing connections, a practice that may not always meet code standards.
Lack of Thoroughness: Incomplete work and failures to address identified problems (leaky valves) have been reported in some service calls.