Canmore Home Hardware: A Shopper’s Guide
Why You Should Visit
- Extensive Lumber Selection: This is the place to go for lumber in Canmore. You’ll find a good selection, and they can special order items not in stock within 4-6 weeks or standard orders within a week.
- Helpful and Knowledgeable Staff: Many shoppers praise the staff’s expertise. Several staff members are specifically mentioned for their excellent service, including Durston, Nikita, and Brent, who went above and beyond to assist customers with product advice and project guidance.
- Convenient Location and Yard: The yard is easy to access, even with large vehicles like 53ft step decks, offering ample space for maneuvering.
- Convenient Hours: The store is now open 7 days a week, although be mindful of the closing time.
- Wide Range of Products: While not as extensive as larger Calgary locations, you can find packing supplies, ice melt, and a good selection of other home improvement items.
- Great for DIY Projects: Shoppers receive advice on projects like building ramps and find helpful tips on product use.
Why You Might Consider Alternatives
- Inconsistent Customer Service: While many rave about the staff, some experiences highlight a significant lack of customer service. One shopper was refused lumber service just minutes before closing, despite staff being present. Another had a drill repaired poorly, resulting in further damage and business loss.
- Cutting Services Quality Varies: While cutting services are available (at a cost of $6 for two pieces of drywall in one instance), the quality of the cuts can be uneven; one review describes a “hatchet job”.
- Limited Selection Compared to Larger Stores: Although selection is described as “good” and “medium sized,” don’t expect the same range of products as larger Home Hardware locations in bigger cities.
- Check Closing Times Carefully: The store’s closing time may be inconsistently enforced. Arrive well before closing to ensure you’re able to complete your purchases.
