Middlesex Supply Shopping Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find personalized and friendly service. Staff, particularly Todd, are known for their willingness to go the extra mile to find solutions, even in urgent situations (like a well pump failure in freezing temperatures). They take the time to listen to your needs and offer tailored recommendations.
- Plumbing Expertise: The staff possesses extensive knowledge, covering both modern and older plumbing systems. They can help with everything from simple repairs (like a toilet fix for under $50) to major projects (well system replacement, oil furnace installation). Their knowledge extends to recommending the best products to suit your specific needs.
- High-Quality Products: Middlesex Supply carries better quality name-brand products than big-box stores. You can be confident you’re getting top-notch materials for your projects. They carry a wide range of products, including those for plumbing, heating, and air conditioning.
- Competitive Pricing: I’ve found their prices surprisingly lower than other plumbing supply stores.
- Convenient Services: They offer free delivery for bulky items. The location also features a nice showroom and a parts and supply department.
- Long-Standing Reputation: This store has been serving customers for decades, even generations of the same families.
Why You Might Consider Alternatives
- Staff Transition: Be aware that one staff member (Todd) may eventually leave, potentially impacting the level of service customers have come to expect.