Parr Lumber Shopping Guide: An Informed Visitor’s Perspective
Why You Should Visit
- Extensive Product Selection: You’ll find a wide variety of building materials, including lumber, tin, doors, paint, sandpaper, and various tools. They even offer equipment rentals (based on one shopper’s experience). While they may not always have the exact item, they often have suitable alternatives.
- Knowledgeable and Helpful Staff: The staff is generally described as friendly, helpful, and knowledgeable. Multiple reviewers highlighted positive interactions with specific employees (Devin in paint, Roger in customer service, Jeff for exceeding expectations, and an unnamed “Batman The Doomslayer” for exceptional loading assistance). Several reviewers mentioned staff proactively offering assistance (“May I help you?”).
- Excellent Customer Service: Many shoppers praised the outstanding customer service, noting the store’s commitment to resolving issues and ensuring customer satisfaction. One reviewer even highlighted consistently excellent service across multiple locations and nearly 30 years of patronage.
- Convenient Location: The store’s convenient location in a small Colorado town makes it easily accessible for local residents.
- Clean and Well-Stocked Store: The store is described as clean and well-stocked, making it a pleasant shopping experience.
- Competitive Pricing: One shopper specifically noted “great prices.”
Why You Might Consider Alternatives
- Order Fulfillment Delays: Be aware that order fulfillment can be significantly delayed. One shopper experienced a month and a half delay for a simple order of tin and doors, with multiple phone calls required, and ultimately an incomplete order.
- Inconsistent Staff Interactions: While most experiences with staff are positive, at least one shopper reported rudeness from a staff member, suggesting a degree of inconsistency in customer service.
