Gill-Roy’s Hardware: An Informed Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll encounter incredibly knowledgeable and friendly staff. I witnessed firsthand the phenomenal assistance provided by Wes, who went above and beyond to help a veteran customer. The team actively assists shoppers, offering help without being overly intrusive. They even check back to ensure you found what you needed.
- Extensive Inventory: This store is packed with an incredibly wide variety of items. Prepare to be surprised; you’ll find things you didn’t even know you needed! The selection of fasteners is exceptionally complete, exceeding anything I’ve seen before. They also boast a surprisingly large candy and snack selection, including miniature jawbreakers (a bag of about 100 for under $2!).
- Specialized Departments: Gill-Roy’s offers dedicated sections for specialty paints (including furniture touch-up paints) and a back shop for repairs such as glass and screen replacement. The store also carries a wide range of Stihl products.
- Improved Layout: Since the recent acquisition, the store has undergone renovations resulting in a better store layout. The aisles are reorganized and the increased inventory is well-organized, making it easier to find what you’re looking for, even if it takes a few minutes to get your bearings.
- Convenient Location: If you work in East Jordan, it’s a readily accessible local option.
Why You Might Consider Alternatives
- Pricing: Be aware that prices can be higher than at other stores. For example, 3/16″ stainless steel self-tapping screws (1/2″ long) cost $0.17 each individually, though the price drops to a dime apiece when buying in bulk. Some items are significantly more expensive than at Walmart – I saw price differences of double the price for some items.
- Limited Lumber Selection: The lumber selection is somewhat limited due to space constraints.
- Inconvenient Hours: The store’s operating hours might not be ideal for everyone. (Specific hours are not provided in the reviews).
- Not Always Having Every Item: While the store has a vast selection, it may not always stock every item you’re searching for.
