Downer Hardware Shopping Guide

Downer Hardware: A Shopper’s Guide

Why You Should Visit

Exceptional Customer Service: You’ll find incredibly helpful and knowledgeable staff who go above and beyond. They readily offer assistance with product selection, directions within the store, and even troubleshooting advice on DIY projects. One shopper received instruction on using masonry bits for a curtain rod installation, and another had a staff member source a hard-to-find fastener from their stock. Expect prompt and friendly service, even over the phone.
Surprisingly Extensive Inventory: Despite its size, the store packs a punch. You can find a surprising range of items, including hard-to-find fasteners, specialty items like black tea with mint, Taste of the Wild dog food, and a wide selection of flowers, herbs, and pots. The topsoil selection, however, is worth careful consideration (see below).
Competitive Pricing: The store offers reasonably priced goods, making it a cost-effective alternative to overpriced convenience stores. One shopper mentioned significantly lower repair costs ($13 instead of $200+) compared to other options.
Convenient Location: Downer Hardware is situated on a bus line, close to other shops, offering accessibility and a pleasant street-level shopping experience.
Community Feel: The store maintains a welcoming, old-fashioned hardware store atmosphere with friendly staff. It supports the local business community and contributes to a great neighborhood feel.
Succulent Sales: Keep an eye out for periodic succulent sales!

Topsoil Quality Concerns: Be aware that the topsoil may contain a significant amount of rocks that do not readily break down, even after prolonged exposure to rain and watering. This could be a significant drawback for gardening projects.
Limited Parking: Parking is limited to metered street parking. Plan accordingly.