Robson Hardware: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find incredibly friendly and knowledgeable staff who go above and beyond. Expect to be greeted promptly upon arrival and receive personalized assistance, even for simple purchases. One shopper noted a quick and efficient transaction, contrasting it favorably with a larger chain store experience. Another received free home delivery and thorough operational instruction for a snow blower purchase.
- Expertise and Problem-Solving: The owners, Dallas and Seth, possess extensive knowledge across various areas including plumbing, electrical, small engines, and lawn care. They are adept at finding solutions to unusual problems, even offering helpful advice on mower repair. One customer shared a positive experience where a simple repair was performed free of charge.
- Wide Product Range: Robson Hardware offers a diverse selection of items, including lawn mowers (Toro electric mowers specifically mentioned), snow blowers, and an array of parts and supplies. You can find everything from small parts to larger equipment like 11hp, 30″ self-propelled mowers. One review even states they have “everything close at hand”.
- Competitive Pricing: Shoppers have reported significant cost savings compared to larger retailers. One reviewer bought an 11hp, 30″ self-propelled mower for under $1300, significantly less than the $2000+ paid at another store.
- Convenient Features: The store offers convenient business account features, such as allowing charging of purchases. The store is also a good place to purchase and repair Toros.
- Locally Owned and Operated: Robson Hardware is a locally owned business known for its commitment to customer service and community involvement. They’ll even remember your name!
Why You Might Consider Alternatives
- Limited Selection: While the store offers a good range of products, it may not have the sheer volume of choices available at larger chain hardware stores. One review hints at a smaller selection than big box stores.
- Location: For those not living in close proximity, the location on the west side of Sioux Falls might present a travel inconvenience. One shopper explicitly mentioned traveling from Brandon.
