N&S Rentals: A Shopper’s Perspective

Why You Should Visit

• Wide Selection of Rental Equipment: You’ll find a surprisingly large variety of equipment, including chainsaws (28-inch Stihl models available), chippers, stump grinders, aerators (though check equipment condition beforehand), propane tank filling services, and waterbed pumps. They also appear to cater to professional contractors with larger equipment rentals.
• Helpful and Friendly Staff: Many reviewers praise the staff’s helpfulness and courtesy. Specific mentions include Greg’s expertise with chainsaw purchases, Jose’s problem-solving skills with a waterbed pump rental, and Carlos’s exceptional customer service and recommendations. Even during equipment malfunctions, staff were responsive and accommodating.
• Competitive Pricing (with caveats): Propane refills are available, although pricing can vary ($9-$20.75 reported). A waterbed pump rental costs $10 per day, with discounts for early returns. An 18-inch chainsaw rental was $35 for four hours. The overall impression is of reasonable prices, but double-check pricing beforehand, as advertised prices may not reflect the final cost.
• Convenient Services: Propane tank refills are quick and efficient. In one instance, delivery staff went above and beyond to fit a grill through a doorway, disassembling and reassembling it. The store’s hours of operation extend to holidays.
• Well-Stocked Hardware Section: Beyond rentals, they boast a surprisingly well-stocked hardware section with hand tools available for purchase.

Why You Might Consider Alternatives

• Inconsistent Pricing and Communication: Be aware that advertised prices may not always reflect the final cost, particularly regarding propane refills. In one instance, a customer was misled about rock salt availability via phone. It is recommended to confirm pricing and stock availability before visiting.
• Equipment Condition: While most experiences with equipment rentals are positive, there are instances of rented equipment (like the aerator) being in less-than-perfect working order. Inspect equipment carefully before renting.
• Limited Parking: The parking lot is small and tight, potentially problematic for larger vehicles with trailers.
• Negative Owner Experience Reported: One review strongly cautions against doing business with the company based on negative interactions with the owner.
• Unclear Damage Policies: There is a concern regarding potential charges for pre-existing equipment damage. Clarify the damage policy before renting.