Clare Hardware: A Shopper’s Perspective
Why You Should Visit
- Exceptional Customer Service: Prepare for consistently friendly and helpful staff. They go above and beyond, offering assistance with finding specific items (even sourcing parts from other businesses, as happened with a ten-inch duct plug), exchanging faulty merchandise (a broken lawn chair was replaced without question), and even providing free services like door cutting. Multiple staff members (Denny, Ryan G, and others) are specifically praised for their expertise and willingness to help.
- Extensive Inventory: You’ll find a wide variety of products, exceeding typical hardware store selections. The store carries items like lawn chairs, swimming pool toys, plumbing supplies (sink drain parts), and a surprising range of other goods. The layout is well-designed, making it easy to navigate the different departments and discover unexpected finds.
- Organized and Clean Store: The store is well-maintained and easy to browse. Everything is neat and orderly, reflecting the pride the owners take in their business.
- Convenient Location: Situated near the Doherty Hotel, it’s easily accessible and a convenient stop for hotel guests and locals alike.
Why You Might Consider Alternatives
- Limited Stock on Some Items: Although the store boasts a wide selection, there might be occasions where specific items are unavailable to order immediately (as was the case with one customer’s attempt to order a ten-inch duct plug directly). While staff are proactive in seeking solutions, it’s worth noting that immediate availability isn’t guaranteed.
