Cowboy Maloney’s: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find staff consistently described as knowledgeable, professional, courteous, patient, and helpful. They go above and beyond, accommodating special requests and working with customers to find the best solutions. Multiple reviews highlight personalized service, with sales staff like Lee and Jason Easterling specifically praised for their attentiveness.
- Competitive Pricing and Deals: The store offers fair prices, and they even price match competitors. I’ve seen instances where they matched prices with Amazon Prime Day sales and provided a free gift.
- Extensive Appliance Selection: You’ll find a wide variety of appliances, including washers, dryers, stoves (with both electric and gas options), and refrigerators. They also offer furniture. One shopper purchased a black and stainless steel electric stove. Another mentioned a washer/dryer combo.
- Reliable Delivery and Installation: Delivery is timely, and the delivery personnel are professional, careful with your appliances, and provide setup and installation services. They even clean up after themselves. One review mentions a flat rate installation cost is offered as an alternative to expensive options from other retailers (like Lowe’s $180+ per appliance installation fee).
- Flexible Payment Options: Shoppers can expect flexibility in payment plans. One review details a 90-day plan offered to a single mother in the past.
- Long-Standing Reputation: This isn’t just a fly-by-night operation; one shopper has been loyal to Cowboy Maloney’s for over 30 years, consistently using them for both appliances and furniture needs.
Why You Might Consider Alternatives
- Specific Product Quality Concerns: While the overall service is highly praised, one customer experienced issues with the cleanability of stove burner drip pans, noting that they were difficult to clean even with steel wool.
- Limited Online Presence: There is no mention in the reviews of a strong online presence or website. If you prefer to research and purchase online before visiting a store, other retailers might be more suitable.
