Action Fasteners Shopping Guide

Action Fasteners: A Shopper’s Guide

Why You Should Visit

Exceptional Customer Service: Prepare for a consistently positive experience. Staff are described as friendly, helpful, and knowledgeable, going above and beyond to assist shoppers, even spending significant time answering questions (over an hour in one instance). They readily offer alternatives if an item is out of stock.
Extensive Milwaukee Tool Selection and Support: You’ll find one of the largest Milwaukee tool displays and inventories in the area. They offer excellent after-sales support for their Milwaukee line, including a seemingly generous trial period and return policy. Expect to find Milwaukee apparel as well.
Competitive Fastener Pricing: This store is frequently praised for having the best prices on fasteners, significantly undercutting big-box stores.
Vast Inventory: Shoppers can expect to find a wide selection of quality tools and fasteners, often having the needed items in stock.
Convenient Location and Long-Standing Business: The store is noted for its convenient location and reputation as a long-established local business.
Excellent Phone Service: One review specifically mentions a positive phone service experience.

Lack of Price Display: Be aware that prices aren’t displayed on the shelves. While this might lead to more interaction with staff, it could also be a time constraint for some shoppers.
Potential for Overpricing on Specific Items: While generally offering competitive prices, there’s a report of a manager offering a deal significantly more expensive than the same tool at a competitor (Prime Fasteners or Atlantic Outdoors). Price comparison before purchase is recommended, especially for higher-priced items.
Inconsistent Service Reports: While the majority of experiences are overwhelmingly positive, one review describes extremely poor service, including a language barrier issue. It is advisable to have another individual accompany you if you have any concerns about language differences.