Security Building Supplies: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find consistently positive experiences reported across multiple staff members. Damien & Nolan in Security, Matt, Shawn Hudson, Gary, Mike Laberge, Chuck, and even the delivery drivers are repeatedly praised for their friendliness, helpfulness, and willingness to go the extra mile. They offer explanations to help with decision-making, even exploring options for custom orders (like custom doors).
- Competitive Pricing and Great Value: The location offers competitive pricing and beats out competitors on speed, as one shopper reported their custom door order was completed and delivered two months faster than other quotes. Free delivery is also mentioned for certain purchases.
- Wide Product Selection: You’ll find a comprehensive inventory, including lumber (high-quality, suitable for decks, fences), drywall, windows, doors, and various other materials for home and business projects of all sizes (exterior renovations, decks, fences). The store even goes beyond having standard products and will get you items not in stock if required.
- Efficient Service: Shoppers can expect prompt service, from quick price quotes to efficient order fulfillment and delivery. In some cases, same-day pickup after a phone call is possible. One customer appreciated the speed and accuracy of their quote for a complete exterior renovation.
- Local Support: Supporting a local business is a bonus highlighted by several customers. The knowledgeable staff are highly regarded for their product expertise.
- Quality Assurance: Employees take the time to carefully check lumber before loading, ensuring quality products and reducing potential issues later.
Why You Might Consider Alternatives
- Potential Communication Issues: Be aware that communication regarding order timelines can be inconsistent. Delays and a lack of proactive updates on window orders were noted, requiring multiple follow-up calls from the customer.
