Econo Lumber Shopping Guide: An Informed Visitor’s Perspective
Why You Should Visit
- Extensive Product Selection: You’ll find a wide variety of building materials, including lumber, exterior siding, insulation, windows, doors, paint, and caulk. They even offer stone, and can handle large-scale projects like entire house packages.
- Fast and Efficient Delivery: I experienced quick and cost-effective delivery of lumber and other products. Drivers are accommodating regarding placement of orders.
- Competitive Pricing: Prices are reasonable compared to other home hardware stores. I found the cost of some items lower than expected.
- Knowledgeable and Helpful Staff (mostly): Many staff members, particularly in the yard and some in the store, are highly knowledgeable and provide excellent service. Several reviewers specifically praised individuals like Kevin, Scott, Jordan, Trevor and Cody for their exceptional assistance and expertise.
- Streamlined Large Project Handling: The staff can manage complex projects. The process of ordering and picking up a large exterior siding, insulation, window, and door package was surprisingly smooth and efficient, including coordinating stone delivery from a different city.
- Spacious Store Layout: The store itself is spacious and easy to navigate.
Why You Might Consider Alternatives
- Inconsistent Customer Service: While many praise the staff, some have reported encountering unhelpful or even dismissive employees at the front desk. Be aware that the level of customer service can vary.
- Slow Service at Times: Getting assistance, especially with paint, can sometimes be slow. Be prepared for potential delays.
- Limited Online Presence: The website is outdated and lacks product listings. This makes online shopping or researching products difficult.
- High Prices on Certain Items: Prices on some items, such as certain types of siding, may be significantly higher than competitors. It’s crucial to shop around for price comparisons.
- Sunday Closure: The store is not open on Sundays.
