Supreme Building Supply: An Informed Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find the staff consistently friendly and helpful, going above and beyond to assist customers. They’re known for treating you like a valued customer, unlike some larger chains. Expect assistance with loading items; they’ll even handle the entire process for you.
- Competitive Pricing: I’ve experienced prices lower than other suppliers for comparable products.
- Wide Selection: Supreme offers a surprisingly extensive range of building materials, exceeding the typical lumber yard inventory. This includes items like insulation, wood fireplace inserts, and lumber (e.g., #2 2x6x20 ft).
- Free Delivery (Sometimes): At least on one occasion, free delivery was provided to a first-time customer for a significant order.
- Family-Owned and Local: Supporting a local, family-owned business that’s committed to the Warren County community.
- Community Involvement: They actively hire and train high-school students, providing valuable life skills in the construction trade.
- Open and Accessible Store: The layout of the store is easy to navigate, allowing for easy access to a wide variety of selections.
Why You Might Consider Alternatives
- Return Policy Issues: Be aware that returns may be difficult. There have been reported instances of difficulty getting refunds, even for products that were faulty (like a cheaply made fireplace insert), or for excess materials, with charges levied for delivery and restocking fees.
- Damage Liability: I’ve heard of situations where the business wasn’t willing to take responsibility for damage caused by their equipment (a company truck strap damaging a customer’s tire).
- Potential for Overestimation: While staff can help estimate material needs, there’s a risk of overestimation, potentially resulting in difficulties with returns and additional charges as mentioned before.
