Ace Hardware South Colorado Blvd., Denver: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll consistently encounter friendly and knowledgeable staff. Many shoppers rave about the helpfulness and expertise, particularly highlighting employees like Ray and Susan for going above and beyond. One shopper had a complex bike repair expertly handled for only $4, while another received outstanding assistance selecting and purchasing a grill. Expect personalized attention and assistance with projects.
- Well-Organized and Clean Store: This Ace Hardware stands out for its cleanliness and organization compared to other locations. Navigating the aisles, while admittedly small, is generally easy.
- Extensive Product Selection: The store offers a wide range of items, including garden supplies, BBQ grills, paint, wood sealer, specialty soaps, and even unique items not found elsewhere. They even have a selection of ketchup and mustard bottle sets.
- Above and Beyond Service: Prepare for exceptional service; one customer received fully assembled grill delivery with old grill disassembly and removal – all without accepting a tip.
- Helpful with Repairs: Staff can assist with troubleshooting and repairing items. One shopper avoided a costly mortise lock replacement thanks to staff assistance.
Why You Might Consider Alternatives
- No Public Restrooms: Be aware that the store does not have restrooms available, even for paying customers.
- Potential for Negative Interactions: While most experiences are positive, some shoppers reported instances of racial profiling and aggressive accusations of theft. These incidents seem isolated but are important to note. One employee, Ray, was described as exhibiting rude and sarcastic behavior on one occasion.
- Small Store Size: The store is smaller than some other hardware stores, which might limit product variety or selection in certain categories.
