Aubuchon Hardware Putnam, CT: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find consistently helpful and knowledgeable staff. Multiple associates, including Josh, Cade, Tony, Jacob, Darren, Gina, and Emily, are specifically praised for their attentiveness, patience, and expertise in assisting with various projects, from plumbing repairs to grill assembly and key cutting. They go above and beyond – Josh even checked welds on tomato cages before handing them over!
- Convenient Services: The location offers curbside pickup, making it incredibly easy to collect large orders (like 50lb bags of salt). In-store pickup of online orders is also available. Propane refills are available and seem to be a smooth and hassle-free process.
- Wide Selection: You’ll find a surprising range of products. They carry propane tanks and grills, tomato cages, birdseed, rock salt, various glues and epoxies, garage door opener batteries, and even the unusual items that are difficult to find elsewhere, such as specific parts for plumbing repairs.
- Helpful Product Navigation: Associates readily assist in locating items, even those in winter storage. The staff actively asks if you need help upon entry.
- Clean and Welcoming Atmosphere: The store boasts a great entrance and a generally neighborly feel.
Why You Might Consider Alternatives
- Limited Product Availability (Potentially): While the store has a wide selection in some areas, there might be instances where items are unavailable, even common items found at other stores. One review mentions searching for specific items that could only be found online and shipped to the store for pick up.
