Revell Ace Hardware: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll be greeted warmly upon arrival, often by name, and offered immediate assistance. Associates are incredibly helpful, knowledgeable, and readily available to guide you to products, even digging through recently delivered stock to find specific items. They’re also happy to offer advice and tips on product usage, as I experienced with my EGO power tool questions.
- Extensive Product Selection: This Ace Hardware goes beyond the typical hardware store. You’ll find an impressive array of nuts, bolts, fasteners, and small components. The store also boasts a “Revell@Home” section with unique gifts, pottery, decorations, and food items – even gift wrapping is available.
- Specialty Items and Unique Finds: If you’re searching for hard-to-find items like specialty Torx drivers or plumbing parts unavailable at larger stores, this is your go-to. I even discovered Stanley cups and impulse-bought cute driving gloves.
- Convenient Services: They offer pre-order and price check services via phone. While I experienced a slight pricing error, they proactively corrected it before pickup. They also have multiple registers to ensure quick checkout even during busy times.
- Large Selection of Power Tools: I found a great deal on an EGO power plus string trimmer, blower and 5 amp battery. The staff (Paxton specifically) is very knowledgeable about the EGO power tool line and offered to give additional advice later.
- Great Atmosphere: The newly remodeled store is described as amazing and the overall environment is welcoming and friendly.
Why You Might Consider Alternatives
- Price Points: I was surprised by the price of some Stihl products, suggesting some items might be more expensive than at competitors.
- Store Temperature: One review mentioned that the kitchen area was hot, which could be an issue for some shoppers during certain times of the year.
- Possibly Limited Selection in Other Locations: While this Northeast Jackson location is large, other Ace Hardware locations may have more limited stock. Therefore, your experience may vary depending on location.
