Pojoaque True Value: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find consistently friendly, helpful, and knowledgeable staff. They go above and beyond to assist shoppers, even tackling unusual requests like sourcing replacement parts for walkers. I’ve personally experienced their willingness to help, even when they’re busy. One staff member, Charity, was particularly helpful and knowledgeable.
- Extensive Inventory: Don’t let the exterior fool you; this store boasts a surprisingly wide selection of merchandise. The fastener and mechanical parts selection is especially noteworthy; it’s where I’ve easily found hard-to-source screws and bolts.
- Competitive Pricing (sometimes): While prices can be higher than chain stores in some instances, you can frequently find competitive pricing, and it often beats larger retail stores on select items.
- Convenient Location: For Pojoaque residents, it’s a lifesaver. It eliminates the need for a trip to Santa Fe for small hardware needs, making it incredibly convenient. The store’s fast and convenient service adds to this.
- Clean and Well-Lit Store: The store is consistently clean and well-lit, creating a pleasant shopping experience.
Why You Might Consider Alternatives
- Inconsistent Pricing: Be aware that prices can be significantly higher than at chain stores on certain items—sometimes double the cost. This makes price comparison crucial before purchasing.
- Inconvenient Hours: The store’s hours can be unpredictable. While they claim to close at 5 PM, this isn’t always the case; I’ve experienced finding the store closed before 5 PM on occasion.
- Broken Equipment: At least one piece of equipment, the paint machine, was reported as broken for over six weeks at the time of a review. This suggests potential issues with the upkeep of store equipment.
