H W Little & Co Inc: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find incredibly helpful and knowledgeable staff who go above and beyond. I’ve personally experienced their willingness to assist with project planning, even building temporary parts on the spot to get a tractor back in the field. The small-town charm and personal attention are unparalleled.
- Extensive Inventory: The location offers a surprisingly large selection of hardware, tools, and pool supplies. They carry items for both new and older homes, including hard-to-find products not stocked by big box stores. Expect a decent variety in their hardware department, especially lumber ideal for projects like picnic tables.
- Competitive Pricing (mostly): While some items are overpriced, many are competitively priced. You’ll find reasonable prices on many products needed for smaller home improvement projects.
- A Unique Shopping Experience: This long-time family-owned business offers a genuine old-timey hardware store experience, complete with friendly staff and a welcoming atmosphere. The small-town charm makes it a truly unique shopping destination.
Why You Might Consider Alternatives
- Limited Hours: Be aware that they are only open during “bankers hours,” meaning you won’t find them open late in the day or on Saturday afternoons. This makes it unsuitable for emergency situations requiring immediate supplies.
- Overpriced Items: Some specific items are significantly more expensive than at larger retailers like Lowe’s. If time allows and price is a major concern, consider comparing prices before purchasing certain goods.
- Return Policy Concerns: I’ve heard reports that they do not always stand behind their products and may refuse returns on defective merchandise. This is a significant consideration before making a purchase.
- Intrusive Customer Service (some experiences): Some shoppers have reported feeling like they are being watched and scrutinized while shopping, creating an uncomfortable experience.
