Underwood True Value: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find staff who are incredibly helpful, friendly, and go above and beyond to assist customers. One shopper recounted how the store helped them resolve a major RV hookup issue while on a road trip, going far beyond the typical level of service.
- Extensive Product Selection: This isn’t your average hardware store. The location offers a wide range of products, including hardware, tools, welding supplies, plumbing supplies, paint, lawn and garden items, nursery supplies, and even hard-to-find specialty items that big box stores don’t carry. One example mentioned was a specific RV hookup, which was difficult to locate elsewhere.
- Competitive Pricing: Shoppers can expect to find better prices than at Lowe’s on many items. The store is consistently praised for its great deals and best prices in town.
- Knowledgeable Staff: The employees possess a high level of expertise in their products. They’re not just salespeople; they understand hardware and can offer helpful advice and solutions for your projects, unlike employees at other larger chains.
- Small-Town Charm: The store evokes a nostalgic “small-town shopping” experience reminiscent of the 1980s, with a friendly and welcoming atmosphere.
- Propane Availability: The store also offers propane.
Why You Might Consider Alternatives
- Location: Be aware that the store is described as “hidden,” suggesting it might not be as easily accessible as larger chain stores.
