Sheets Building Supply: An Informed Shopper’s Guide

Why You Should Visit

• Exceptional Lumber Quality: You’ll find top-quality lumber, described as the highest quality available, exceeding big box store offerings. Expect kiln-dried fir that remains straight even after several days. Specific examples include cedar lumber for gates and framing lumber for a bathroom.
• Extensive Hardware Selection: The store boasts a vast hardware selection, including hard-to-find and discontinued items. If you need a specific, unusual part, they are likely to have it, even if it’s “in the back.” Baldwin hardware, for example, was readily available.
• Knowledgeable and Helpful Staff: The staff, especially Davey, is consistently praised for its expertise and friendliness. They provide helpful information and advice, assisting with product selection and project planning. Expect a personalized shopping experience even if you’re buying just screws.
• Exceptional Customer Service: Many shoppers describe going above and beyond customer service, including personalized attention, trust-based transactions (paying later), and assistance loading items into vehicles. The owner personally helped with product selection, even going so far as to offer items for later payment. This personal touch extends beyond the sale, with follow-up calls for outstanding orders.
• Fast Delivery: Same-day and fast delivery service is a significant benefit, with reports of delivery within 30 minutes of placing an order. Drivers are described as friendly and helpful.
• Unique Atmosphere: The store blends an antique store feel with modern products, creating a unique and welcoming environment.
• Competitive Pricing (on some items): While some items are higher priced than big box stores (lumber is noted as 20% more expensive), the prices on certain lumber were better than other area suppliers.

Why You Might Consider Alternatives

• Inconsistent Store Hours/Accessibility: The store’s hours may be unreliable. I experienced the store being locked and unresponsive to calls and knocks near closing time. Calling ahead is recommended.
• Potentially Rude Employees: While many experiences are positive, some shoppers reported encountering disrespectful employees, particularly those operating forklifts during deliveries. Negative experiences were associated with some Hispanic employees.
• No Returns on Lumber: Be aware that there is a no-returns policy on lumber. Check your purchase carefully before leaving the store.
• Dishonest Practices: There is at least one report of dishonest practices involving the sale of untreated plywood as treated plywood. The owner’s response to this complaint was reportedly dismissive.
• Pricing: Prices on some items, specifically lumber, are significantly higher than big-box stores.