Jenneman’s: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll consistently encounter friendly and helpful staff. Ralph, in particular, receives high praise for his pleasant demeanor and expertise in explaining product features (like Speed Queen washing machines). The entire team is known for going above and beyond, even ordering items not currently in stock and assisting with complex projects like water pump replacement.
- Knowledgeable Staff: Don’t be surprised if they offer creative solutions to your problems. They’re experts in various areas, from appliance installation and repair (including hot water heaters and electrical work) to well installation and even cabin/home winterizing and opening services.
- Comprehensive Appliance Services: Jenneman’s offers major appliances with delivery, setup, and disposal services. Installation is consistently praised for its quality and promptness. They also handle service calls and questions efficiently, responding to emails promptly.
- Community Focus: This isn’t just a hardware store; it’s a cornerstone of the community. Staff members consistently express appreciation for your business and are incredibly welcoming, even to families with young children. They even offer help with things like distracting children while you shop.
- More Than Just Hardware: While their stock can be a little unpredictable, they offer a good variety and carry furnace filters and a wide range of items beyond basic hardware.
Why You Might Consider Alternatives
- Inventory Challenges: Be aware that Jenneman’s doesn’t always stock everything you need. Several shoppers mention having to go to larger stores due to a lack of basic items. While they will order for you, this may add time to your project.
