Bering’s: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll consistently encounter friendly and helpful staff. Carolyn in the hardware department went above and beyond assisting with a small purchase of nails, while Kammy, Jackie, and Barbara in other departments displayed similar dedication and patience, even accommodating difficult customers and complex requests like creating custom gift baskets. D’Andre, David, and the team in the corporate gifts department demonstrated exceptional professionalism and patience in assisting with a large order of engraved Yeti cups. James and Chad provided outstanding service during the wedding registry process, from consultation to item pickup. Many staff members have been with the company for decades, suggesting a strong and supportive work environment.
- Unique Product Selection: This isn’t your average hardware store. Bering’s operates more like an emporium, offering a wide variety of unique items beyond hardware. You’ll find high-end brands like Herend china, Lalique crystal, and Le Creuset cookware, in addition to unique clothing, accessories, and home decor. They also offer a great selection of Jon Hart bags, available for online purchase with monogramming. The lawn and garden department is also noteworthy and considered one of the best around.
- Personalized Services: Bering’s offers personalized services that enhance the shopping experience. You can create custom gift baskets with assistance from staff, and they provide professional knife sharpening services weekly (one-day turnaround). The store also facilitates wedding registry services with knowledgeable consultants who assist with the entire process.
- Special Events and Atmosphere: The store hosts special events (check their website for details). The owner’s love of the Grateful Dead is reflected in the store’s atmosphere and merchandise, and you can expect to hear their music playing in the background.
- High-Quality Products: Reviews repeatedly praise the quality of products offered, especially highlighting wedding invitations and stationery created by Hollis (professional, high-quality materials).
- Convenient Online Shopping: The store offers a convenient online shopping experience with quick delivery times (within 6 business days for monogrammed Jon Hart bags).
- Additional Amenities: The store offers coffee and beer on tap, creating a relaxed and enjoyable shopping environment.
- Price Point: While high-end items are available, the prices are described as “very fair” and items like individual nails/screws are available at affordable prices ($.39 each).
Why You Might Consider Alternatives
- Inconsistent Silhouette Services: Be aware that inconsistencies exist with the silhouette services. One reviewer encountered someone falsely claiming to be the well-regarded artist Cindy Rose, resulting in a subpar experience.
- Potential for Return Issues: While many rave about the exceptional service, one reviewer had a negative experience attempting to return a defective Yeti cooler. The store manager refused the return.
