RT Hardware: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll find incredibly helpful and knowledgeable staff. They patiently answer questions, offer expert advice on materials (like paint, screws, and shelving supplies), and even provide color matching services. One shopper spent an hour asking questions and received polite, thorough assistance. Multiple reviews highlight the friendly and welcoming atmosphere.
- Wide Product Selection: The location offers a surprisingly wide variety of products for home projects. You’ll find everything from paint and brushes to cleaning supplies, tools, plywood, and shelving materials. They also offer key-copying services.
- Affordable Prices: Many shoppers praised the store’s competitive pricing, describing them as “good” or “great” and highlighting RT Hardware as a preferable alternative to larger chains like Home Depot and Lowe’s due to its affordability.
- Family-Owned Charm: This is a long-standing, family-run business (opened in the 90s) with a focus on exceptional customer service. Supporting this local business is a bonus!
- Bonus: Precious the Cat! Shoppers can expect to encounter Precious, the store’s resident cat, known for her friendly and affectionate nature.
Why You Might Consider Alternatives
- Return Policy: Be aware that the return policy may be stricter than at larger retailers. One shopper was unable to exchange an unopened item purchased only two days prior.
- Limited Brand Selection: While the store offers a wide selection, it may not carry every brand. One shopper needed a specific paint brand and had to settle for a color match.
