D&B Supply Nampa: A Shopper’s Guide

Why You Should Visit

• Extensive Product Selection: You’ll find a surprisingly diverse range of goods. They boast a large houseplant selection, a well-stocked pet food area, a newly added firearms section, and a great outdoors section. One shopper even claimed, “If D&B doesn’t have it you don’t need it,” highlighting their comprehensive inventory. The store also carries workbench wheels and propane.
• Competitive Propane Prices: Propane filling is significantly cheaper here than at exchange locations – less than half the price, according to one review.
• Convenient Location: For those nearby, its less than a half-mile from some homes, making it a very convenient option.
• Excellent Customer Service (in some instances): I’ve experienced genuinely friendly, courteous, and patient staff members who went above and beyond to assist with product selection and returns. One employee even proactively helped a shopper locate a specific item.
• Store Atmosphere: The store is clean, well-organized, and has lots of items on display. One visitor described it as “Wow what a store.”
• Helpful Online Ordering and In-Store Pickup: Online orders are processed efficiently, with staff readily available to assist with in-store pick up and returns.

Why You Might Consider Alternatives

• Inconsistent Customer Service: Be aware that while some staff are amazing, others can be unhelpful or even rude. I’ve personally witnessed instances of poor customer relations, including a sales associate being dismissive and unhelpful and another employee berating a cashier in front of a customer. One shopper described a situation where a staff member was unhelpfully unwilling to verify pricing discrepancies on houseplants, even when a physical discrepancy existed between the shelf tag and the scan price.
• Pricing Inconsistencies: Several reviews highlight inaccurate or missing price tags, particularly for houseplants. Expect potential issues with pricing discrepancies at checkout.
• Limited Farm and Ranch Supplies: While the store carries some farm and ranch supplies, their selection may be limited. Some products, such as natural oyster shell for chickens, are not stocked and may not have qualified staff to assist with issues such as fixing electric fencers. Another shopper noted that the farm atmosphere was gone.
• Potential for Security Issues: I’ve heard of instances of anti-theft devices being attached to merchandise unintentionally and triggering alarms upon exiting the store. The staff’s response to the alarm was concerning.
• Product Knowledge Varies: Some employees may lack expertise in specific areas, like farm and ranch supplies. So you may need to check other sources for advice