D&B Supply Store: A Shopper’s Guide
Why You Should Visit
- Extensive Product Selection: You’ll find an incredibly diverse range of goods, from home improvement supplies (including a top-notch selection of DeWalt power tools, nails, screws, and bolts) and animal feed to clothing, shoes (though potentially overpriced), and even firearms. The hardware selection, in particular, is second to none. They also boast a huge selection of Carhartt clothing, potentially better than a dedicated Carhartt store. A surprisingly large bulk dog treat selection is also available.
- Exceptional Customer Service (Generally): In many instances, staff are described as friendly, helpful, and knowledgeable about their products. One shopper received prompt and courteous service for propane filling, with staff going above and beyond to assist. Another highlighted the welcoming atmosphere for dogs, even offering them treats.
- Competitive Pricing (in some areas): While some items are noted to be overpriced (shoes, specifically), the store offers competitive pricing on certain products like wood chipper batteries (significantly cheaper than Amazon).
- Convenient Services: They offer propane filling for RVs and will hold large purchases for later pickup. The store is also very dog-friendly.
- Large Store Size: This is one of the largest D&B Supply stores, offering a vast array of products under one roof.
- Restaurant with positive reviews: The in-store restaurant has received rave reviews, mentioning specifically the chef, Fernando.
Why You Might Consider Alternatives
- Overpriced Items: Be aware that some items, notably shoes, are significantly more expensive than online retailers like Amazon (+$60 more in one instance). Price matching is only done with local stores, not online.
- Inconsistent Customer Service: While many experiences are positive, at least one instance describes extremely poor service from a propane attendant, characterized by aggressive behavior. Another review mentions difficulty with warranty issues on a battery.
- Long Lines: At times, long lines can occur due to staff shortages.
