Second Chance Lumber: A Shopper’s Guide
Why You Should Visit
- Amazing Selection: You’ll find a truly astonishing variety of goods. This isn’t your typical hardware store; expect everything from mattresses and furniture (both new and antique) to jewelry, swamp coolers, building materials (bricks, cement), kitchen sinks, fireplaces, and a surprisingly extensive plumbing department. I even found some unique treasure I didn’t know I needed!
- Helpful and Friendly Staff: The owner, Rosie, and her son, Johnny, are consistently praised for their exceptional customer service. They go above and beyond to assist with complex projects, offering helpful advice and creative solutions. They’re known for their welcoming smiles and making everyone feel like a friend.
- Competitive Pricing: Prices are described as reasonable and comparable to other local hardware stores, offering good value for money. Some even consider the prices great.
- Local Business Support: By shopping here, you’re supporting a family-owned and operated business, keeping your dollars within the community.
- Unique Finds: Be prepared to browse slowly—there are unique and hard-to-find items throughout the store. You’ll discover treasures you never knew you were looking for!
Why You Might Consider Alternatives
- Store Conditions: Be aware that the store can be quite hot inside due to a lack of ventilation. Additionally, cleanliness could be improved.
- Inconsistent Customer Service: While many praise the helpfulness of the staff, some shoppers have reported unhelpful experiences, feeling unwelcome and overlooked. One shopper mentioned issues with a return policy after being given incorrect advice about part compatibility.
