HJ Bushka and Son’s Lumber: A Shopper’s Guide

Why You Should Visit

• Exceptional Customer Service: You’ll find staff consistently praised for their helpfulness, knowledge, and willingness to go the extra mile. Multiple reviews highlight personalized service, including assistance with calculations (for a floating raft!), guidance on ordering, and even accommodating special requests like ripping down boards. One shopper specifically noted excellent communication with a salesperson who used sign language.
• Wide Product Selection: This lumberyard offers a surprisingly diverse range of materials. You can source everything from lumber for large-scale projects like house construction (including cabinets and windows) to smaller items like cedar decking, PVC trim, and specialty boards.
• Competitive Pricing and Value: I’ve observed that prices are consistently described as fair, good, and even better than competing lumberyards. The value proposition is further enhanced by high-quality products, with one customer noting that their PVC trim was superior to big-box store alternatives in quality and length.
• Convenient Services: The yard provides delivery services, with multiple positive experiences reported. For larger orders, materials are bundled and loaded onto your trailer for easy transport. In-house cutting services may be available but this is not guaranteed.
• Family-Owned Business: Supporting a local, family-owned business is a bonus for many shoppers. The commitment to customer satisfaction is readily apparent.
• Clean and Organized Store: The yard is consistently described as clean and well-organized, making it a pleasant shopping experience.

Why You Might Consider Alternatives

• Yard Size and Efficiency: Be aware that the yard itself is described as small. Delivery drivers have reported significant wait times while unloading, suggesting potential inefficiencies in the receiving process.
• Inconsistent Staff Behavior: While many staff members receive high praise, there’s at least one reported instance of a rude and unhelpful employee who refused a simple service request and made a disparaging comment. This suggests potential inconsistency in customer service quality.
• Limited Cutting Services: While some customers had cuts made for their plywood, this service does not appear to be guaranteed. Confirm availability and any associated fees before relying on this service.