Security Lock and Hardware: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: Prepare for a genuinely friendly and helpful experience. The owners consistently go above and beyond, even assisting with unexpected issues like U-Haul app problems and providing roadside assistance (weather permitting). They’re known for their patience, kindness, and willingness to engage in conversation.
- 24/7 Availability: This location is open around the clock, a huge advantage for emergencies like lockouts.
- Competitive Pricing: Expect the best prices within at least a 40-mile radius of Laurinburg, NC, particularly for key fob programming and locksmith services. I paid only $65 for a lockout service, significantly less than other quotes (one was $157!).
- Comprehensive Services: You’ll find services for automotive, commercial, and residential lock needs, along with U-Haul rentals. They also handle key programming and general hardware needs.
- Fast and Efficient Service: Even with emergency calls, the response time has been praised as “quick” and “prompt,” with lockout solutions completed within minutes.
Why You Might Consider Alternatives
- Unreliable Service in Extreme Circumstances: While the owners are generally praised for their customer service, be aware that appointments for services (like removing a car key) may not be honored if inclement weather is involved.