Shelter Tree Shopping Guide: An Informed Visitor’s Perspective

Why You Should Visit

• Exceptional Customer Service: You’ll encounter consistently friendly and helpful staff. Many employees are experienced tree care professionals themselves, offering knowledgeable assistance beyond basic sales. Expect personalized service, even with setting up business accounts (as experienced by one shopper with Corin and Alyssa). They even go the extra mile; one shopper received stickers and rope for their child.
• Extensive Inventory: The store boasts a huge selection of arborist equipment, including rare and hard-to-find items, rigging devices, saddles, and SRT system gadgets. They carry major brands like Courant (bags mentioned) and Oregon (chainsaw parts mentioned). You’ll also find chainsaw pants, helmets (various brands and colors available, with options to order in if not in stock), chainsaw bars and chains, and a wide range of landscaping and tree work supplies. It’s described as an “arboreal maintenance candy AND toy store!”
• Hands-on Shopping Experience: The opportunity to physically examine and try on gear before purchasing is a significant advantage, especially for items like helmets.
• Fair Prices: While tree gear is inherently expensive, the prices at Shelter Tree are competitive.
• Convenient Location and Shipping: Even those traveling an hour and a half found it worthwhile. They also offer next-day shipping.

Why You Might Consider Alternatives

• In-Store Pricing: Be aware that merchandise prices aren’t always displayed in the store, which can require interaction with a cashier for each item’s cost.
• Phone Ordering Experience: One shopper described a negative experience with customer service over the phone regarding shipping options.