Crossover True Value: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll consistently encounter friendly, helpful, and knowledgeable staff. They readily assist in locating items, offer solutions to home repair needs, and even go the extra mile—like providing free key remakes if necessary. Specific staff members like Mallory and Tyler receive high praise.
- Convenient Location & Superior Selection: This store is a great alternative to larger stores, especially for those in Southeast Fayetteville. It offers a surprising array of items, including tools, plumbing supplies, electrical components, and an extensive nuts and bolts selection.
- Unique Inventory and Value: You’ll find hard-to-find items that bigger chains lack. I noticed this firsthand with 1×30 sanding belts, which were priced competitively. Additionally, they sell items “by the foot,” such as plastic tubing, for a fraction of the cost compared to buying a full roll at larger retailers (e.g., 50 cents vs $7-10 for plastic tubing). They also stock vitamins at good prices.
- Equipment Rentals: The location offers equipment rental, perfect for one-time projects, avoiding the expense of purchasing a tool you may only use once.
- Locally Owned and Operated: Supporting local businesses is always a plus!
Why You Might Consider Alternatives
- Payment Options: Be aware that phone order payment may not be an option. I experienced an issue with pre-paying for a large order (rick of wood) over the phone, and the pricing also varied (55$ quoted, 65$ charged). Pick up times might be inflexible as well, potentially causing inconvenience.
