Niece Lumber: A Shopper’s Perspective
Why You Should Visit
- Exceptional Kitchen Design & Installation: You’ll find highly skilled designers like Stephanie Conover and Tim Graber who provide comprehensive services, from initial design and layout improvements to managing ordering and coordinating with contractors and suppliers. Their expertise extends to troubleshooting even minor issues. Expect a smooth, well-coordinated project execution, even during challenging supply chain situations. One shopper described their design and install as exceeding expectations and proceeding on schedule without drama.
- High-Quality Products: The location offers a wide variety of high-quality building materials, including Marvin windows (highly recommended), kitchen cabinets (superb quality, even delivered to NYC), doors, and lumber (decent quality). They also carry G-Tape and a broad selection of hardware. A diverse collection of building materials is available for both homeowners and builders.
- Knowledgeable & Friendly Staff: You can expect friendly, helpful staff throughout the store, from the inside and outside sales teams led by Rich to the office staff and even the delivery personnel. Designers are described as super helpful and accommodating. The overall experience is described as warm and welcoming.
- Concierge-Level Service: For larger projects, Niece Lumber goes above and beyond. They provide a list of recommended local contractors (with positive experiences reported with Tony Danese), manage communication with various parties, and ensure seamless project execution. This high level of coordination and support is a significant advantage.
- Competitive Pricing & Convenient Delivery: While some pricing concerns were noted, at least one shopper found the price for G-Tape to be better than competitors. They offer delivery services, even handling deliveries to locations like New York City. The lumber delivery service is efficient and catered to the customer’s need.
Why You Might Consider Alternatives
- Lack of Detailed Pricing Transparency: Be aware that obtaining a detailed cost breakdown for materials may be difficult. One shopper reported being unable to get a per-cabinet cost breakdown for a kitchen cabinet quote (over $14,000 for seven cabinets), describing the policy as deceptive and not forthcoming.
