Capital Lumber: A Shopper’s Guide
Why You Should Visit
- Extensive Lumber Selection: You’ll find a wide variety of lumber, including cedar for furniture building, 2x4s, 2x12s, and 6×6 treated posts. They also stock a good selection of trim styles and can special-order items. Expect straight boards and quality lumber for your projects.
- Competitive Pricing: I’ve found their prices to be surprisingly affordable, often less than big box stores like Home Depot or Lowe’s for items like radiant heaters.
- Helpful and Knowledgeable Staff: Many reviewers praise the staff’s expertise and willingness to assist. The staff can help with finding obscure items like Simpson hardware and offer advice even if you’re not buying. Expect personalized service and being greeted by name if you’re a regular.
- Specialty Items: They carry Sunfrog deck sealer, nails and screws sold in bulk by the pound, and a wide array of tools. You can also find items suitable for older homes.
- Convenient Delivery: They offer lumber delivery, though there are some reported issues with delivery accuracy and timing.
- Local Business: Capital Lumber clearly prioritizes local community support.
Why You Might Consider Alternatives
- Inconsistent Customer Service: While many praise the staff, some experiences have been negative, ranging from unhelpful responses to accusations of shoplifting. Phone calls may go unanswered, and response times to online inquiries can be slow. Be prepared for potential delays.
- Inventory Issues: The store may not always have every item in stock. Specific items such as a 5/32″ pin punch may not be available.
- Inaccurate Delivery Issues: Lumber deliveries have been reported as arriving late and even at incorrect locations. The quality of delivered lumber may also be inconsistent, with some pieces not being suitable for their intended purpose.
- Inconsistent Hours: The store’s opening hours may not always be reliable; expect potential deviations from advertised times, especially on holidays.
- Self-Service Loading: For some large items, you may have to load them yourself, even if assistance was promised. Be aware of the potential for significant delays while waiting for assistance.
