CJ’s Do It Center Shopping Guide

CJ’s Do It Center: A Shopper’s Perspective

Why You Should Visit

Competitive Pricing: I’ve found prices here to be better than at competitors like Ace Hardware and Sutherland’s on certain items. For example, I found some items cheaper than at a local Ace store.
Wide Selection: You’ll find a great selection of hardware, lumber, and other building supplies. They carry PVC for sprinkler systems and outdoor turf, among other things.
Helpful and Knowledgeable Staff (Generally): Many staff members are described as friendly, helpful, and knowledgeable. One employee, James, receives specific praise for his plumbing expertise and overall helpfulness. They can offer advice and ideas for your projects.
Convenient UPS Drop-off: The store acts as a UPS drop-off location, although experiences with package handling may vary greatly depending on who is on duty.
Faster and Friendlier than Competitors: Based on my experiences, this location is noticeably faster and more friendly than Sutherland’s. In contrast to a situation at another store where I was locked out with a cart full of plants, this store has even gone above and beyond to resolve issues.
Contractor-Friendly Atmosphere: While they are very friendly to people they know, the store seems geared towards contractors, offering quick service and potentially connections to skilled professionals to help you complete a project.

Inconsistent Customer Service: Be aware that customer service can be inconsistent. While many have positive experiences, some shoppers report encountering rude or unhelpful employees. One specific instance involved a dark-haired employee in the back who was described as rude and unhelpful to a family, refusing to assist with pricing and complaining about noise.
UPS Package Handling Issues:While a UPS drop-off location, the management’s handling of inquiries about lost packages has been criticized for being unprofessional and dismissive. The manager, Melissa, was specifically mentioned for her poor handling of a customer’s concerns.
Limited Stock in Some Areas: They may not always carry specific items; for instance, they lacked the small, brown, wooden drawer knobs I was looking for.
Potential for Long Waits: In one instance, there was a significant wait to ask about ordering outdoor turf.