VHR Rental & Supply: A Shopper’s Guide

Why You Should Visit

• Wide Selection of Rental Equipment: You’ll find a variety of equipment available for rent, including jackhammers, augers, tillers, lawn equipment, bobcats, stump grinders, and chippers. They often have equipment in stock the same day. I even saw a jumping jack plate compactor available.
• Competitive Pricing: I’ve observed that their rental prices are very reasonable and competitive, even compared to larger national rental companies.
• Helpful and Knowledgeable Staff: The staff is consistently praised for their friendliness, helpfulness, and willingness to provide information and assistance. They’ll even demonstrate proper equipment operation and conduct initial warm-ups for purchased items like chainsaws.
• Excellent Customer Service: They go above and beyond to address issues. I witnessed instances where they provided replacement equipment within the hour and worked to accommodate tight schedules. Even special orders for items like handicap signs have been fulfilled.
• Hardware and Supplies: Beyond rentals, this location offers a good assortment of stainless hardware, nuts, and bolts. They’ll also order items not currently in stock.
• Equipment Condition (Generally): Many reviews highlight the good condition of their rental equipment.

Why You Might Consider Alternatives

• Potential for Equipment Malfunction: Be aware that some equipment may have issues. One review detailed multiple instances of equipment failure (bobcat tires, stump grinder teeth, chipper oil), leading to job delays and additional costs.
• Unclear Gas Policies: I’ve experienced being charged for unused gas in a rented tiller. Clarify the fuel policy beforehand.
• Billing Disputes: There are reports of inaccurate billing for rental time. Double-check your invoice meticulously to ensure accuracy, especially if a meter isn’t on the equipment.
• Tire Issues (Specifically with Bobcats): One review noted that a rented bobcat had severely worn tires at the outset, suggesting some potential for inconsistencies in equipment maintenance.
• Inconsistent Maintenance: Some reviews indicate that not all equipment is consistently well-maintained. Check the condition of your equipment before use to avoid potential problems.