Lyon & Billard: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll consistently encounter courteous, knowledgeable, and patient staff members. Multiple reviewers specifically praised Lance, Glynn, Glenn, Brian, and Dale for their expertise and helpfulness in navigating product selection and installation. One shopper even received assistance from Glenn who personally picked up additional materials needed for a project.
- Extensive Product Selection: The showroom is expansive, offering a wide variety of products. This includes stair railings, sliding glass doors, lumber (including Trex decking), kitchen cabinets (Kraftmaid), drywall knives, and windows and doors.
- Competitive Pricing: You can expect competitive pricing, often better than big-box stores, especially for lumber and decking. One shopper described their prices as “the best around.”
- Convenient Services: The location offers convenient delivery services for lumber and other materials, although a fuel surcharge may apply. They also assist with finding and coordinating third-party installers, demonstrated by experiences with door and stair railing installations.
- Knowledgeable Staff Across Departments: Whether you’re looking for lumber, doors, kitchen design assistance, or even materials for an Eagle Scout project, the staff demonstrates expertise across various areas. One review mentions help with a project using “Most appropriate d.” indicating a tailored approach.
Why You Might Consider Alternatives
- Fuel Surcharge on Deliveries: Be aware that a fuel surcharge is added to deliveries, which might not be included in initial quotes.
- Limited Information on Pricing: While overall pricing is described as competitive, specific pricing information on individual items isn’t available in the reviews.
