Kent’s Fredericton North: A Shopper’s Guide
Why You Should Visit
- Extensive Selection: You’ll find a wide variety of home improvement supplies, including lumber (2x4s), ride-on lawn mowers (like Husqvarna), paint, rollers, plumbing supplies, and garden center items. They even seem to have a decent lighting department.
- Helpful and Knowledgeable Staff: Many reviewers praised the helpfulness of the staff. Specific mentions include Matt (who went above and beyond with a mower repair), Jerry (in the lighting department), Rose (in the paint section – exceptionally patient and knowledgeable), and several other unnamed employees in plumbing and the garden center. They’re generally happy to answer questions, even about complex issues.
- Convenient Location and Amenities: The store boasts a large parking area, making it easily accessible. It’s also described as a modern, clean, and well-organized store.
- Great Service: Several positive experiences include prompt delivery of materials directly to the customer’s deck, and proactive follow-up on missing parts (headlight covers for the mower).
- Accessibility: The store is designed to be wheelchair and mobility-challenged friendly.
Why You Might Consider Alternatives
- Inconsistent Customer Service: While many experiences were positive, some customers reported negative interactions. One shopper described a rude response from staff regarding access to the back of the property. Another recounted a racist experience in the plumbing section.
- Finding Assistance: While staff are often helpful, some shoppers noted difficulty finding assistance on occasion. You may need to allocate extra time if you anticipate needing help locating specific items.
- Accidental Damage: There’s a reported instance of accidental damage to a customer’s car mirror during an interaction with a staff member.
