Pine Level Ace Hardware: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll consistently encounter friendly, helpful, and knowledgeable staff. Multiple shoppers have praised their willingness to assist, even going above and beyond to locate specific items (as experienced by one shopper inquiring about certain items). The staff’s expertise extends across various departments, including paint, stain, 3M hooks, fabric staples, plants, and chainsaw chains. One shopper even highlighted the manager’s experience. Even when dealing with a price disagreement (a $27 gas can), the staff remained gracious and apologetic.
- Extensive Product Selection: This Ace Hardware boasts a “little bit of everything you need,” including a large inventory covering a wide range of products. Shoppers have successfully found items like paint, stain, 3M hooks, fabric staples, plants, chainsaw chains, and even Christmas lights.
- Convenient Location & Community Asset: As a local, community-owned business (Veteran owned), this Ace Hardware offers a personal touch you won’t find in larger chains. It’s described as a great asset to the community, providing convenience and eliminating the need to travel to larger towns. The store itself is clean and well-stocked.
- Competitive Pricing (Mostly): While one shopper found a gas can overpriced at $27, the overall consensus points to generally competitive pricing. “Fair prices” are repeatedly mentioned. The absence of city sales tax is also a significant advantage.
- Online & App Ordering: The store offers convenient online and app ordering for added shopping flexibility.
Why You Might Consider Alternatives
- Potential for Overpriced Items: Be aware that some items may be priced higher than expected. One shopper experienced this with a $27 one-gallon gas can, leading them to seek an alternative retailer (Harbor Freight).
- Product Quality Issues (Rare): There’s one report of a gallon bottle of liquid fire having a sticky substance on the bottom which damaged the shopper’s car mat and washing machine. This appears to be an isolated incident, but it’s worth noting.
- Sunday Closure: Note that the store is closed on Sundays, limiting shopping options for those unavailable on other days.
