Stockton’s Equipment: A Shopper’s Guide

Why You Should Visit

• Exceptional Customer Service: You’ll find a family-owned atmosphere with genuinely helpful and knowledgeable staff. Multiple reviewers highlight the owner, Justin, and his team’s commitment to customer satisfaction, going above and beyond to address concerns and offer solutions. One shopper even received a loaner generator during a power outage while awaiting their delivery.
• Extensive Product Selection: The location offers a wide variety of power equipment, including riding mowers (new and used), zero-turn radius mowers, string trimmers, yard blowers, hedge trimmers, pole saws, chainsaws (including Stihl), and Cub Cadet lawnmowers. They also carry parts and supplies for these machines and appear to have access to obsolete parts for older equipment.
• Reliable Repair Services: Stockton’s is frequently praised for its excellent repair services. Technicians are described as knowledgeable and honest, providing thorough assessments and repairs. One reviewer even had their old mower deemed not worth repairing, appreciating the truthful assessment rather than unnecessary repairs.
• Competitive Pricing: Prices are reported to be comparable to big-box stores, making the superior service and support an added value for shoppers. One reviewer has been a customer for at least 30 years, suggesting consistent competitive pricing and fair dealings.
• Equipment Rentals: Stockton’s rents out heavy equipment and smaller tools, and they were willing to lend a trailer to a customer to facilitate a mower rental.

Why You Might Consider Alternatives

• Potential for Inconsistent Experiences: While overwhelmingly positive, one reviewer described a negative experience when attempting to rent equipment due to a previous customer’s unpaid bill. They felt the staff was cold and unresponsive. Another experienced issues with a new carburetor installation due to missing gaskets.
• Limited Inventory/Availability: Although they have a wide selection, one review mentions that they sometimes need to order items ASAP. While this is a common occurrence for many retailers, it might be important for time-sensitive projects.