Carr Hardware: A Shopper’s Guide
Why You Should Visit
- Exceptional Customer Service: You’ll consistently encounter friendly, helpful, and knowledgeable staff. Multiple reviewers highlighted the staff’s willingness to go above and beyond, with examples including staff members personally delivering and unloading a pallet of bio bricks, assisting with repairs, and even helping install bolts on a customer’s bike. One shopper described a staff member spending 20 minutes helping select screws and washers for a small repair. Ryan is specifically mentioned as being particularly helpful and polite on multiple occasions.
- Extensive Product Selection: This True Value hardware store boasts a large variety of goods. Expect to find items for carpentry, lawn care, plumbing, painting, and home improvement needs. The store also carries Weber grills, and bio bricks.
- Local and Supportive: Carr Hardware is a family-owned business offering a superior experience compared to large chain stores. Many shoppers appreciate the opportunity to support a local business.
- Convenient Location: At least one review notes the store’s convenient location.
- Competitive Pricing: While some items may be more expensive than at big-box stores, many reviewers found the prices very good. The store also offers clearance sales and a loyalty program.
Why You Might Consider Alternatives
- Potential Transactional Issues: One review detailed a frustrating experience attempting to resolve a missing grill light with the manager, which required multiple visits and photo evidence to resolve. The review suggests being mindful of verifying the completeness of larger purchases immediately.
