Woodbridge True Value: A Shopper’s Guide
Why You Should Visit
- Extensive Product Selection: You’ll find a surprisingly wide range of hardware, tools, and paint supplies, often exceeding expectations for a smaller store. They carry Benjamin Moore paint, which they expertly mix to match your specific color needs. I even found obscure screws there that a big box store didn’t have. The fastener selection, in particular, is noteworthy. Beyond basic hardware, they stock items for house, yard, and patio projects.
- Convenient Location & Local Support: The store provides a convenient alternative to larger chains, eliminating long trips. Supporting a local business is a definite plus.
- Generally Excellent Customer Service: Many shoppers praise the friendly, helpful, and knowledgeable staff. Multiple reviewers highlighted the exceptional assistance they received from Jake and Jeff, specifically praising their scintillating personalities and helpfulness. The overall experience is often described as genuine and caring.
- Competitive Pricing: While some mention potentially slightly higher costs compared to large chains like Home Depot and Lowe’s, many find the prices reasonable and comparable.
- Key Making Services: The store offers convenient key-making services.
- Clean and Organized Store: The store is well-maintained and easy to navigate.
Why You Might Consider Alternatives
- Inconsistent Staff: While many praise the staff, at least one review describes a negative experience with a rude and unhelpful older, bald employee in the paint department. Their demeanor was described as unprofessional and dismissive, significantly impacting the overall experience. Another mentions that Sunday staff could be more welcoming.
- Limited Hours: The store’s hours may not be convenient for everyone, particularly those with limited availability after work. An extended opening time, specifically until 6 pm, was suggested by one shopper.
