S.W. Collins Co. Shopping Guide

S.W. Collins Co. Lincoln Store: A Shopper’s Guide

Why You Should Visit

Exceptional Customer Service: You’ll find staff members genuinely invested in assisting you. Joe and Nate, for example, were lauded for their in-depth explanations and support in navigating project planning and supply selection. Many shoppers report being greeted warmly by multiple staff throughout their visit. Harold Higgins also received specific praise for amazing customer service.
Extensive Selection: The Lincoln store is described as “huge” and “well-stocked,” boasting the widest selection of plumbing supplies, electrical supplies, insulation, and windows in the area. You can find everything you need for home improvement projects and everyday supplies, including drywall, lumber, and even specialty items like bench vices (though ordering may be necessary). The store also offers a drive-through lumber yard for convenient pickup.
Competitive Pricing: While some items may be higher priced than big-box stores in Bangor (like Quickrete), many items are surprisingly competitive, even less expensive, than those in neighboring states. Drywall, in particular, is noted as having the best prices in the area.
Convenient Services: S.W. Collins Co. offers delivery services for purchases, including lumber and building materials. They also assist with special orders; the accuracy of these orders is considered superior to big box stores.
Clean and Organized Store: The store is consistently described as clean, organized, and easy to navigate.

Stock Availability Issues: Be aware that despite calling ahead to confirm availability, items may not be in stock. Multiple instances of items being unavailable despite prior confirmation have been reported, even for reserved items. This inconvenience is especially relevant considering the travel distance for many customers.
Potentially High Prices: Although competitive pricing on some items is mentioned, certain products are significantly more expensive than those at competitors (e.g., Quickrete being 50%+ higher). It’s recommended to compare prices before purchasing.
Drive-Through Lumber Yard Inconsistency: While the drive-through lumber yard is a convenient option, expect potential delays. One shopper waited 20 minutes without assistance.
Delivery Reliability Concerns: Though delivery is offered, a customer reported issues with their delivery time and handling, despite prior arrangements for a specific time and forklift assistance. This should be a factor if precise delivery expectations are critical.