Supply NE Shopping Guide: An Informed Visitor’s Perspective
Why You Should Visit
- Extensive Product Selection: You’ll find a one-stop shop for all your plumbing needs, including cabinets, tile, faucets, toilets, sinks, tubs, and more in their Kitchen & Bath Gallery. They even carry Swanstone products.
- High-End Options Available: The Kitchen & Bath Gallery specifically offers superior, high-end products.
- Exceptional Design Assistance: Several designers stand out. Sabrina Rodriguez, for instance, provides exceptional service, going above and beyond to help visualize designs (arranging for larger samples at another location), and resolving material issues. She’s patient and adept at navigating color and texture choices for bathroom renovations.
- Knowledgeable Staff: The staff is generally knowledgeable about products and helpful in answering questions, especially for kitchen faucets.
- Positive Experiences Reported: Many shoppers report excellent experiences, travelling significant distances (16 miles) to shop there.
Why You Might Consider Alternatives
- Inconsistent Staff Performance: While many praise Sabrina Rodriguez and Kaylin for their exceptional service, experiences with Kalynn Moe have been reported as negative, including rude phone interactions and failure to return calls.
- Inventory Concerns: Be aware that some shoppers mention limited in-stock items.
- High Restocking Fee: A 20% restocking fee is in place, which might be a deterrent for some customers.
- Pricing Concerns: While some find the prices “good,” others note that the store is “a little expensive.”
- Internal Workplace Issues: Reports of the company refusing to provide potable drinking water for its employees, indicating potential management issues, may be a concern for some.
