Stevensville Hardware: A Shopper’s Guide
Why You Should Visit
- Extensive Selection for a Small Town: You’ll find an incredibly diverse range of products, from basic home supplies like table napkins and toilet seats to specialized items like wet tile saws and various gardening accessories. They even offer paint with $5.00 and $10.00 coupons. One shopper noted they’ve updated their 100-year-old house using materials solely from this store.
- Exceptional Customer Service (mostly): Many shoppers rave about the friendly and helpful staff, often going above and beyond to assist customers. Several reviews highlight staff members walking customers directly to the items they need, rather than just pointing to aisles. Expect a warm welcome and prompt service.
- Convenient Location and Hours: Situated conveniently on Main Street in Stevensville, MT, with easy, handicapped-accessible street parking. The store boasts extended hours, open until 7 pm, catering to varied schedules.
- Competitive Prices and Discounts: Prices are described as competitive, and additional discounts are available for veterans and seniors.
- Equipment Rental Center: The equipment rental department offers clean equipment. Brandon and his team receive specific praise for their helpfulness and service.
- Special Treats!: Occasionally, freshly made popcorn is available in the store, attracting customer attention.
- Credit Accounts & Special Orders: The store offers credit accounts, a valuable benefit for larger projects. They are also willing to order items not in stock, typically receiving them within a couple of days.
- Great for Home Projects: Multiple reviewers mention successful project completion, utilizing the store’s products and services from simple repairs to entire house builds.
Why You Might Consider Alternatives
- Inconsistent Staff Experience: While many praise the staff, one review details extremely negative interactions with an employee named George in the equipment rental department. This individual’s behavior is described as unprofessional, misogynistic, and unacceptable.
- Register Service Issues: On at least one occasion, a significant delay occurred at the register due to an employee’s lack of attention to customers.
- Unsolicited Advice Can Lead to Unnecessary Purchases: While helpful, some shoppers have noted instances where staff suggestions led to the purchase of unnecessary items. Consider carefully what you need before visiting to avoid unwanted expenses.
- Rewards Program Needs Improvement: One review mentions wishing the rewards program offered better incentives.
